Support & FAQ
Frequently Asked Questions.
The most important questions about bags, materials, finishing and the process - answered concisely.
What is the minimum order quantity?
That depends on the model: many bags from our range can be finished with your logo from as few as 50 units. Bespoke production to your specification typically starts between 250 and 10,000 units. We work out the right quantity together with you.
Which finishing techniques are available?
From screen printing, transfer printing and digital printing through embroidery to laser engraving, embossing and sculpted soft rubber logos - we recommend the technique that suits your material, artwork and run size. You will find every process at a glance on our Finishing page.
How long does production take?
Finished bags from our range are usually available within a few weeks. Bespoke production takes around 4 to 6 weeks (Europe/Turkey) or 8 to 12 weeks (Asia), depending on where it is made. We give you a firm estimate with the quotation.
Can I get samples beforehand?
Yes - on request we provide samples in advance so you can check the material, workmanship and finishing in your hands before production starts.
Which materials do you offer?
Among others felt, truck tarpaulin, rPET, cotton, organic cotton, canvas, jute, non-woven, polyester, kraft paper, faux leather and clear PVC. You will find an overview with properties and recommendations on our materials page.
How does an enquiry work?
Tell us about your project using the contact form, by email to info@pro-factory.de or by phone on +49 40 83 98 72 80. We advise you on model, material and finishing, calculate a quotation and develop the right bag with you.
Any questions left?
We’d be happy to advise you personally and will usually get back to you within 24 hours.